---
title: How does dvmReach qualify clients for contact?
description: This page described the three primary lists and qualification criteria dvmReach uses for determining which clients are eligible for contact
---

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# How does dvmReach qualify clients for contact?

## Clients are qualified if they meet one of our list criteria for early lapsing, late lapsing, or lapsed

Early Lapsing: client has one or more patients with a reminder that is between 70 - 100 days past due

Late Lapsing: client has one or more patients who have not received a core service in the last 18 - 24 months

Lapsed: client has one or more patients who have not received a core service in the last 25 - 36 months

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